We operate the infrastructure your business runs on.

We manage critical systems, networks and servers so your organization can focus on its business. From servers and networks to automation and custom software — we build and run infrastructure that works.

We review your current setup and tell you exactly what we'd stabilize — no obligation.

100% internet.nlperfect score on an independent email-security test
24/7monitoring of real production systems
Talk directly to senior engineers
Verifiable proof, not promises

You talk to the engineers who actually run the systems

No call center, no hand-offs between departments. Two senior engineers who operate real production infrastructure every day.

Direct access

You talk directly to the engineer who will solve the problem. No call center, no ticket queues, no middlemen.

Secure by default

Encrypted channels, least privilege, network segmentation and controlled VPN access — built into how we work, not bolted on later.

Documented, not in someone's head

Network, servers, access and procedures are described and kept current. You don't depend on one person's memory.

Long-term partnership

We don't set up and disappear. We stay accountable for stability and improvement over time.

Custom Software

Internal tools built around your process

When off-the-shelf software doesn't fit, we build your own — integrated with the rest of your infrastructure and maintained long-term. One example is a custom helpdesk system that connects departments: tickets, inventory, on-call scheduling and a built-in AI assistant.

  • Tickets with statuses, priorities and full history
  • Inventory and hardware asset management
  • On-call schedules and notifications
  • Built-in AI assistant for routine questions
  • Dashboard with ticket and system-status overview
  • Integration with the rest of your infrastructure
See the service
helpdesk / dashboard
Helpdesk dashboard — overview of tickets and system status
Ticket categories — classification of IT requests by type
Asset inventory — hardware asset management
AI Assistant — built-in AI for handling routine questions

Infrastructure management process

The same disciplined process — whether we take over an existing environment or build a new one. We work on a monthly retainer for ongoing management or per project for one-off tasks — with a clear quote up front.

01

Audit & mapping

We document what you have — servers, network, access, risks. You get a clear picture and priorities before we touch anything.

02

Stabilize & secure

We close the urgent gaps: backups that actually restore, controlled access, updates and network segmentation.

03

Monitor & automate

We add monitoring, alerting and automation so we know about problems before users do and reduce manual work.

04

Ongoing management & improvement

We take daily responsibility — support, incidents, documentation and planned improvements. Long-term, not one-off.

Straightforward answers

What exactly do you manage for a client?

We take over the infrastructure your day-to-day work depends on: Windows and Linux servers, local network and VPN, virtualization, monitoring and alerting, backups and their verification, end-user support and documentation. We operate real production environments — we don't just set things up.

Do you work with real production systems?

Yes. We manage real production environments — multi-site and monitored around the clock — where downtime directly affects operations. We don't just set things up; we operate them and own their stability.

How do you respond to incidents?

We follow a defined process: detection via monitoring, prioritization, root-cause isolation and service restoration, followed by documentation. For critical infrastructure we keep an emergency line.

How do you approach security?

Security is built into how we work: encrypted channels, access granted per task with explicit permission, network segmentation, controlled remote access over VPN, and verified backups. We even anonymize data in our own case studies.

Do you work with international clients?

Yes. Most work is done remotely over secure channels, so we serve clients in Bulgaria and across the EU. We speak English fluently.

How does pricing work? Is there a contract?

Monthly retainer for ongoing management, or project-based for one-off work. Clear upfront pricing, no hidden fees. Contract available on request.

Let's talk about your infrastructure

Briefly describe your situation. We'll come back with a clear initial assessment — no obligation.

Orlin Sheinski

Systems & Network Engineer · +359 888 271 714

Teodor Trendafilov

Software Engineer · +359 888 271 712

[email protected]

We reply within one business day.